Terms and Conditions

Terms, Conditions, and Refunds 

Introduction

Welcome to Rosenrummet by Invited AB (”Company", "we", "our", "us"). These Terms and Conditions ("Terms") govern your relationship with www.theroseroom.com  and the purchase and use of our online courses ("Courses") or other products (‘Products’). Please read these Terms carefully before using our Website and purchasing our Courses or Products. Your access to and use of the Website and Courses is conditioned upon your acceptance of and compliance with these Terms. By accessing or using the Website or purchasing any Course, you agree to be bound by these Terms. If you disagree with any part of the Terms, you must not access the Website or purchase any Courses.

 

The following general terms and conditions apply to your purchase, registration, and participation in a course with us at The Rose Room Academy. The purchase is made between you as the buyer and Rosenrummet By Invited AB (organization number SE 556812-7459), the owner of The Rose Room Academy. Rosenrummet is a training provider and company that sells products and courses to individuals and companies. All fees are quoted in the local countrys currency and are inclusive of any applicable taxes. We reserve the right to change the price of our courses and products at any time. 

 

Eligibility

By accessing our Website or purchasing our Courses, you represent and warrant that you are at least 18 years old and have the legal capacity to enter into these Terms.  By placing an order/purchase via this agreement, you guarantee that you are at least 18 years old and legally capable of entering into binding contracts.

 

Privacy

At The Rose Room Academy, we respect the privacy of our users. For details please see our Privacy Policy. By using the Service, you consent to our collection and use of personal data as outlined therein.

 

Course Fee and Payment

To confirm your place, full payment of the course fee must be made to The Rose Room Academy before the course begins. 

There are various payment options available, se below. You can also pay the full course fee or pay in installments via Klarna, Svea Ekonomi, or by invoice. The aforementioned payment methods to Rosenrummet by Invited AB directly or via a third party, Rosenrummet by Invited AB thereby reserves the right to invoice the entire amount for the course before it starts. By digitally signing this document, you agree to the purchase and payment terms of this agreement. If you choose to pay the course fee in installments via Klarna or Svea Ekonomi, their payment terms apply; see the respective company's payment terms.

 

- All fees are quoted in the local country’s currency and are inclusive of any applicable taxes.

- Payments can be made via e.g., credit card, Klarna, PayPal, etc. See all options on our website.

- Full payment is required at the time of purchase unless otherwise expressly agreed upon in writing by the Company. 

- The Company reserves the right to change the fees for Courses at any time. However, such changes will not affect purchases made prior to the date of the change.

 

Payment via Company

If you wish to pay via a company or if, for example, your employer is to pay the course fee on your behalf, please contact us to have the invoice sent to you and to the party responsible for paying all or part of your course fee. Our payment terms for invoices are normally direct payment, as full payment must be made no later than before the course starts. Regardless of whether you have indicated that your employer or someone else will pay all or part of your course fee, you are fully responsible for the entire course fee, and The Rose Room Academy thus has the right to claim full payment from you for the part of the course fee that is not paid.

 

Intellectual Property

All content included in our Courses, such as text, graphics, logos, images, and software, is the property of The Rose Room Academy or its content suppliers and protected by international copyright laws.

- The compilation of all content in our Courses is the exclusive property of Rosenrummet by Invited AB and protected by international copyright laws. Unauthorized use of the content may violate copyright, trademark, and other laws.

All rights to images, course materials, etc., used in the training belong to The Rose Room or the lecturer with whom The Rose Room has an agreement. As a course participant, you may not use, copy, or distribute the material in any way other than as required for the completion of the course.

 

Personal Login

- Upon purchasing a Course, you will receive access details via email. You are responsible for ensuring that the email address you provide is accurate and that you check your email regularly for updates. We will give access to the same email we have been in contact with you, unless you ask for another email. 

- Course materials and access details are for your personal use only and may not be shared with others. The login credentials you receive for the course platform are personal to you. Only you may access the course content and are responsible for ensuring that your login details are not shared with anyone else. If you suspect that your login details have been shared, change your password immediately. You can always contact us at contact@theroseroom.com if you have any questions regarding your login.

 

Rights to the Course Platform

- Upon purchase, you will receive access to the Course for a specified period as indicated at the time of purchase. Access periods are strictly enforced.

- You are granted a limited, non-exclusive, non-transferable license to access and use the Course content for your personal, non-commercial use only.

- You agree not to reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any of the material provided in the Course, except as explicitly allowed by these Terms or with prior written permission from the Company.

• Your access rights to the course platform could be changed at any time.

 

Disclaimer of Warranties

We reserve the right for any operational disruptions or technical challenges, as The Rose Room Academy uses a third-party provider for the course platform.

- The Courses are provided "as is" and "as available" without any warranties of any kind, either express or implied, including, but not limited to, implied warranties of merchantability, fitness for a particular purpose, or non-infringement.

- The Company does not warrant that the Courses will be uninterrupted or error-free, that defects will be corrected, or that the Courses or the server that makes them available are free of viruses or other harmful components.

If any problem arises within the course platform, please contact The Rose Room Academy at contact@theroseroom.com.

 

Workshop Cancellations or Changes

The Rose Room reserves the right to cancel the course due to, for example, insufficient enrollment. The Rose Room also reserves the right to make necessary changes, such as changing the lecturer or venue. If we need to cancel a workshop or change the dates, a new date for the workshop will be offered. If we cancel the workshop entirely, you have the right to a refund of the workshop fee, including if you have started paying for the workshop in installments. You may also be offered the opportunity to carry over the workshop to the next course session.

 

Force Majeure

The Rose Room reserves the right to cancel a course or change the location, date, and setup due to reasons beyond The Rose Room's control, so-called force majeure. In such cases, you are not entitled to a refund for the course you registered for. Force majeure includes, for example, natural disasters, fire, strikes, pandemics, compulsory governmental decisions, or strong governmental recommendations and similar events that we could not reasonably foresee. If we need to make changes to the course setup, we will inform you as soon as possible. This may also mean that we announce a new start date for the course. If the course is canceled due to force majeure well in advance, you may be entitled to a refund. Contact the course leader for further questions about this.

 

Right of Withdrawal and Refund

We have a 14-day return policy, which means you have 14 days after ordering your item to request a return. This applies to both physical and digital products. 

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase. 

If you start a course during the withdrawal period, your right of withdrawal does not apply. For personalized courses, special offers, and price reductions, the withdrawal period does not apply. Your consent also means that you request the course to start during the withdrawal period. We therefore have the right to retain a proportional part of the participation fee corresponding to the completed parts of the course if you exercise your right of withdrawal before the course is fully completed. If you wish to exercise your right of withdrawal, you must notify us in writing at contact@theroseroom.com in a clear manner before the withdrawal period expires. You can submit such a notification by contacting us directly at contact@theroseroom.com. In your withdrawal notice, it is important that you state your name, which course you wish to withdraw from, and the date. 

To start a return, you can contact us at contact@theroseroom.com. 

If your return for product is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted. 
You can always contact us for any return question at contact@theroseroom.com. 

The paid course fee is not refunded upon withdrawal/cancellation after the withdrawal period has expired. Exceptions can be made in cases of illness substantiated by a medical certificate. If you need to notify us of a dropout or illness, you do so in writing to contact@theroseroom.com.

Damages and issues 
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items 
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). Please get in touch if you have questions or concerns about your specific purchase. 

Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges 
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

Refunds 

Any refunds provided will be credited back to the original payment method. The Company is not responsible for any differences in the refunded amount due to currency exchange rate fluctuations or bank fees.

We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too. 
If more than 15 business days have passed since we’ve approved your return, please contact us at contact@theroseroom.com.

 

Limitation of Liability

To the fullest extent permitted by applicable law, in no event will Rosenrummet by Invited AB, its affiliates, officers, directors, employees, agents, suppliers, or licensors be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from (i) your use of or inability to use the Courses; (ii) any unauthorized access to or use of our servers and/or any personal information stored therein; (iii) any interruption or cessation of transmission to or from the Courses; (iv) any bugs, viruses, trojan horses, or the like that may be transmitted to or through the Courses by any third party; or (v) any errors or omissions in any content or for any loss or damage incurred as a result of the use of any content posted, emailed, transmitted, or otherwise made available through the Courses, whether based on warranty, contract, tort (including negligence), or any other legal theory, whether or not the Company has been informed of the possibility of such damage.

In no event shall the aggregate liability of The Rose Room Academy arising out of or relating to these Terms exceed the total amounts paid by you to the Company for the specific Course giving rise to such liability.

Third Party Websites

The Service may provide, or third parties may provide, links or other access to other sites and resources on the Internet. The Rose Room Academy has no control over such sites and resources and our company is not responsible for and does not endorse such sites and resources. You further acknowledge and agree that The Rose Room Academy will not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any content, events, goods or services available on or through any such site or resource. Any dealings you have with third parties found while using the Service are between you and the third party, and you agree that The Rose Room Academy is not liable for any loss or claim that you may have against any such third party.